The Raines Group places as a cornerstone of its philosophy the concept that "tailored" property management is essential to realize the maximum value of real estate investments for owners and for The Raines Group. By moving beyond accounting and maintenance functions to the activities of value enhancement through leasing, improved tenant relationships, and locating hidden opportunities, The Raines Group seeks to distinguish itself from the field by a proactive rather than a reactive management and leasing style.
Simply stated, the basic principles involved in this philosophy are:
- Effective management must have the same long term goals as the owner to achieve the highest ultimate return.
- Close communication with the owner and tenants is essential as close communications with Association Boards and home owners.
- A service-oriented tenant relations program adds impact to leasing efforts. (Management and leasing must be a team!).
- The most professional standards are applied to select, train, and motivate all employees.
Emphasis is placed on professional development through continuing education and certification by in-house and real estate industry training programs.